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02nd April 2015
We are aware that the British Post Office, which processes the international tracked mail service we use, is not updating the tracking information on some packages. We are trying to determine why. Your packages are being delivered as normal, but if you look at the tracking information, it could appear as if the package is stuck in the first stage of processing. If this is the case you should not be concerned – your package should arrive as normal. However if you have not received your package 9-10 days after you receive a shipping notification from Biome Restoration Ltd, please contact us.
This temporary problem only affects our normal international tracked air mail service. The expedited courier service is not affected. We are sorry for this inconvenience.
01st April 2015
Please note that both this coming Friday, April 3rd and Monday, April 6th, are bank holidays in the UK. There is no postal service. We will be sending out all subscriptions that are refilling this week on Thursday. Any new order placed between Friday and Monday, and all subscriptions refilling between Saturday and Monday, will be shipped next Wednesday, 1 day later than usual.
16th March 2015
Biome Restoration at the Medical Academy of Pediatric Special Needs (MAPS) Conference – An Amazing Experience for Biome Restoration
Judy Chinitz and Marc Dellerba have just spent three days attending the Medical Academy of Pediatric Special Needs (MAPS) conference in Costa Mesa CA, at which Biome Restoration Ltd was a corporate partner. This conference was a fascinating three days of lectures and exhibitions aimed exclusively at physicians and other health care practitioners gaining continuing medical education (CME) primarily in the treatment of children with autism and other associated disorders.
Biome Restoration was honored to accept a place at this conference where we had the opportunity to talk with the attending practitioners and supply them educational materials on HDC and the theories involved in biome restoration.
We were aware that there were several lectures specifically dealing with the use of HDC in autism. However, even we were surprised by the amount of excitement and interest these lectures appeared to generate. Although the use of helminths in autism spectrum disorders is not new to the autism medical community, the fact that Biome Restoration Ltd. is now producing high quality HDC at a cost that is affordable certainly appeared to have a huge impact.
Judy and Marc were fortunate to talk to the majority of the attendees over the three day conference, many who sought out our exhibition following discussions on helminth use in the lectures. It was an honor meeting so many intelligent, enthusiastic doctors who seemed genuinely excited by the potential impact an affordable source of high quality HDC may have on the care of their patients. In fact, the very last doctor to approach the Biome Restoration vendor table, as the conference wrapped up, called us “The Pearl of the Conference.”
We would like to express our extreme gratitude to the MAPS organizers and those doctors and practitioners who attended the conference who made it such an exciting learning experience for us all. We were very pleased to meet the doctors and practitioners at MAPS – and if anyone requires further information, please contact Judy (email@example.com) or Marc (firstname.lastname@example.org).
05th February 2015
Please note that with the courier service, accurate tracking information will be sent to your email address. The courier normally requires a signature for delivery. However, if there will be no one at the delivery address, it may be possible to leave a signed note requesting the package be delivered or left in a safe place such as a neighbor’s house. If the courier is unable to deliver for any reason, he will leave a note with contact details for the local office. You will need to contact the office and either arrange to pick up the parcel or re-arrange delivery.
29th January 2015
Please note: our website will be taken down briefly tomorrow at approximately 3:00 a.m. EST, for maintenance. We hope to have it back up as soon as possible. Thank you for your understanding and patience.
06th January 2015
As promised, we are now providing the option to have your orders shipped via private courier (DHL). The cost is a flat rate of 25 pounds (about $37) and your delivery is guaranteed to arrive in 3 to 5 days.
If you choose to use this option, you’ll need to cancel your old subscription and resubscribe using the expedited shipping option that will appear during checkout.
The option should not be used by anyone living in the UK, as your deliveries already arrive very promptly. We highly recommend that those in South Africa only use expedited shipping, as it appears to be the only way we can guarantee delivery to you.
19th December 2014
Due to the holidays (and limited postal service), we will only be able to ship out packages on the 23rd and 30th of December, for the weeks that contain Christmas and New Year. While your credit card will be charged normally for subscriptions:
all subscriptions that fall between the the 22nd and 28th of December will be sent out on the 23rd of December. All subscriptions that fall between the 29th to the 4th of January will be sent out on the 30th of December.
We will resume normal shipping from the 5th of January 2015 onwards. And, at that time, we will also be offering our new expedited shipping option. Those of you who wish to utilize this choice will need to cancel your old subscriptions and create new ones, using this option.
19th December 2014
Reflecting On 2014…And Looking Forward to 2015
Judy Chinitz, CEO
There’s no two ways about it…2014 has been an incredible year for Biome Restoration Ltd.
As of New Year’s Day a year ago, the Company consisted of little more than a static website and a Chief Scientist who was working in a corner of a laboratory at Lancaster University, trying desperately to ensure that we could keep our little critters alive as they traveled the globe.
A mere 1 year later, we are comfortably situated in our own beautiful laboratory from which we service more than 250 customers around the world.
Of course there are glitches. Of course we have growing pains. Nothing could grow at this rate without the occasional problem arising, the periodic hurdle to jump through. We try though to overcome these problems as quickly as possible while we also attempt to provide you with the best customer service on earth.
We have huge and exciting plans for this upcoming year, ranging from attempting to reach more customers and more physicians with information about biome restoration to expanding and improving our laboratory. We have also overcome yet another problem and going forward, will be able to provide an expedited shipping option for those of our customers who chose to use it.
So as the holidays approach, we want to wish all of you a wonderful time, whatever/however you celebrate. We send you heartfelt thanks for your patronage and for the lovely letters of support. And we wish you a very happy and HEALTHY 2015.
10th November 2014
We are thrilled to announce that the UK’s pharmaceutical regulatory agency, the MHRA (Medicines and Healthcare Products Regulatory Agency), has determined that HDC are not pharmaceutical in nature. As a natural product, we are now free to talk to the UK’s Food Standard’s Agency about regulation as a dietary supplement. This is a huge step forward for us and for Biome Restoration’s HDC!
10th November 2014
Don’t miss reading our latest newsletter ! Exciting news about the progress we have made on the regulatory front! (If you are not yet signed up to receive our newsletter updates, just enter your email address into the box at the bottom of the page!)
Q & A
Q: Should I take the HDC with food or on an empty stomach?
A: It’s best to put the HDC into something that contains a little fat, like some kind of milk substance.