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19th January 2016
Recently we have had two customers worried about possible mold contamination in their vials. To keep the HDC alive they must be kept in a nutrient solution, which does provide a potential environment for fungal growth. The laboratory works under very strict conditions to ensure that opportunistic fungal contamination is almost impossible, and we are proud of the fact that virtually no vials actually arrive with any sort of contamination.
Upon investigation of our recent customer concerns, it has become apparent that some people have been informed that HDC are completely invisible to the naked eye, which is actually incorrect. The HDC are actually quite visible and observation of the HDC had been mistaken as the presence of mold. We would like to thank Michael for supplying the below photo of a vial of 60 HDC, where the HDC can plainly be seen as small, white floating objects. THIS IS A NORMAL VIAL OF HDC! Often the HDC will sink to the bottom of the vial and clump together which you can sometimes see when you first receive your vials. (The vial wall is thicker at the bottom which can make it more difficult to see the HDC.) If anyone sees similar white matter floating in their vials as shown in the photo, they should not be concerned. Mold growth looks quite different: there would be a single, much larger growth that looks similar to a clump of cotton wool which has been soaked in water.
We would like to reiterate that due to the precautions we take in vial preparation, mold growth is exceptionally rare. Of course, if you ever have any concerns, never hesitate to contact the laboratory directly.
19th January 2016
Please take the time to read our newsletter this month!
23rd November 2015
Our November newsletter came out today! Don’t miss it – and the information it contains on next month’s holiday shipping schedule, and HDC in the news!
30th October 2015
As you all know, our mission is to provide you with the best possible helminth product at the lowest possible prices. We have, therefore, kept our prices the same for the last two years, in spite of increasing costs to us in the production of our HDC.
Obviously, we could not keep that up indefinitely. We now find it necessary to raise prices slightly to cover our own costs. Starting on November 1st, these will be our new prices:
5 HDC – £15
10 HDC – £20
20 HDC – £27 trial dose; £25 subscription
30 HDC – £33 trial dose, £29 subscription
60 HDC – £60 trial dose, £50 subscription
International Royal Mail postal service shipping will be £13. (Shipping within the UK will remain the same, at £2 and expedited mail will also remain the same, at £25.
For those of you with existing subscriptions, your cost will remain the same for the moment. However, if you create a new subscription, your price will go up as per the above.
Please rest assured that we are as committed as ever to keeping costs to you as low as we possibly can – while ensuring that you can continue to receive the highest quality product we can produce.
17th September 2015
Our latest newsletter is out! Don’t miss it!
18th August 2015
The laboratory is pleased to announce that we have hired our first student from Lancaster University for a work placement over the summer. Dovile Milonaityte (Dova), who is studying biochemistry with genetics, is undertaking a 6 week placement with Biome Restoration, studying the need for organic acids in maintaining HDC in a laboratory environment. It is hoped that Dova’s work in the laboratory will lead to a better understanding of the nutritional requirements during storage of HDC.
02nd June 2015
To all our subscribers: As described in our recent newsletter, we will be switching to a new merchant bank in the next few hours. When the change happens, before your subscription refills, you will all be receiving an automated email explaining that you will need to reenter your credit card information into the Your Account tab on our website. As always, we will be here to support you all during this change. No one should receive a late refill.
If you have ANY problems or questions, please do not hesitate to contact us. You know we will do our bet, as always, to respond to your issues as soon as possible.
Q & A
Q: Should I take the HDC with food or on an empty stomach?
A: It’s best to put the HDC into something that contains a little fat, like some kind of milk substance.